Thank you for your kind wishes and consideration.
Club La Costa can be proud to have an employee like you, who has such excellent customer service skills. Not only were you businesslike and efficient on the telephone, but you showed a caring side as well. This type of attitude encourages customers to do more business with companies like Club La Costa, not that I ever wish to cancel a trip to the sun again, but it certainly helped me that you realise how disappointed I am to have to do so.
I await your cancellation invoice and wish you all the best.
Kind regards
Brenda Chell
Maidstone
Kent
UK
Collette & Derrick Gammond
Hi all at Club La Costa,
Just returned from our short break in London. Superb accommodation, hotel almost right opposite the Houses of Parliament and a short walk to almost everywhere.
We had a great weekend and would use this booking method again.
Hope to be calling you soon for our next trip.
Collette & Derrick Gammond
Stockport, Cheshire, UK
Karen & Ron Eyre
Dear All at CLC,
We have recently returned from our holiday at Lifestyle Hacienda Crown Suites in the Dominican Republic, which we thoroughly enjoyed and would recommend to anyone. We were treated like VIPs and it made our 25th wedding anniversary very special; we even had a helicopter transfer to the airport! I would like to say though that your Hotel Nights programme started the holiday with style. We had a flight that would have meant trying to get to the airport in rush-hour traffic, so we decided to use the Hotel Nights bookings. Your reservations staff were extremely helpful and we had the choice of 6 local hotels to pick from! This meant we had a relaxing drive, checked in the night before with our airline, avoiding the queues the next day, and were able to go straight through to security. The hotel room was pleasant and breakfast was included. All in all, a really enjoyable and memorable holiday and I would recommend it to anyone. Thank you CLC for making it happen!
Karen & Ron Eyre
Feltham
Middlesex
UK
Maria Meads
Hi there,
Thought I'd drop you a line to say how wonderful we thought Duchally was. I booked a few days up there where we celebrated my
daughter's 21st birthday. The lodge was super and the scenery was glorious, despite the cold weather.
I look forward to booking another holiday at Duchally later this year.
Regards
Maria Meads
Wantage
Oxon
UK
N.H.
Dear Sirs,
I've been in contact with your travel team this morning and wish to say I am very happy with the excellent help I've had from Pamela with booking flights for our forthcoming holiday. She has also provided us with information on all other aspects of travel (insurance, airport parking, car hire) and this will help us very much with deciding what to do in due course.
Thank you for a really good service.
Best regards - N.H.
Essex, UK
Sharon and Jason Aris
I thought I would drop you a note to say we were in Duchally from 23rd to 30th December with family. The three-bedroom lodge we stayed in was absolutely excellent. We had a meal one night in Duchally Hotel and it was very nice and also the folk bands in the hotel were good fun too. We enjoyed the use of the Leisure Centre, which had a great pool, Jacuzzi, sauna and steam room. We got married in the Lodge on 28th December (picture attached) and had a fantastic day (apart from the Scotch mist
- but we had some lovely photos from inside the lodge).
Thanks again.
Sharon and Jason Aris
Edinburgh,
Scotland
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