We have just returned from our prelude holiday in Spain, and I must congratulate you on the following:
The rooms = excellent
The restaurants = very good value
The rep that helped us with our new deal, Martin, was very clear, concise and very in depth, leaving us in no doubt at all about the benefits of joining Club La Costa.
Thank you very much for our restful and peaceful holiday - just what we both needed
- and here's to many more of the same.
Stoke on Trent, UK
John S Sinclair
Club La Costa, "tcq", Manager/Manageress
My wife and I would like to thank you and your travel group staff, especially two young ladies who dealt with our wish to visit Barcelona as a celebration of our 45th wedding anniversary. The two young ladies
- Pamela and Melanie
- were so patient and understanding, they listened fully to our request before putting us at ease with their best advice and suggestions.
Rita and I are long time members of CLC, going back over 20 years, when Las Farolas was first established. We have never regretted being part of CLC and we have found the staff throughout all these years, as they say "second to none".
Pamela and Melanie are a fine example of how CLC staff deals with all kinds of customers.
You as Manager/Manageress can only be proud of these two young ladies, maybe I am wrong in suggesting, but could you please thank them very, very much from the Sinclairs.
Club La Costa, "tcq", thank you.
John S Sinclair
Mrs Tania Williams
We have just returned from a week at the Alpine Centre (Easter 2007) in Austria and as I have a few moments, I just thought I'd like to say THANK YOU.
As a family of six with our children ranging in ages from 3-13, I have to admit that I found the idea of a skiing holiday a bit daunting, especially as my youngest child, Christopher, was taken ill just two days before our departure. It was clear that Christopher and I were unlikely to be doing much skiing and that we were likely to be spending quite a lot of time at the resort.
I need not have worried. We had arranged transfers to and from the resort and were met at the airport for the journey to it. From that point on we were made to feel extremely welcome with every member of the resort staff being prepared to give just that little bit extra to make us feel at home.
We had booked half-board accommodation, and the meals were excellent and catered for every member of our family. We did not hire a car but relied on the shuttle service provided by the resort to get to and from the slopes, which proved cost effective and very efficient. We hired ski equipment and booked ski school at the resort ski shop, which was very easy and convenient. The snow was good and each of the skiers in our party, ranging from our five-year-old to my husband who is an experienced skier, had a great time.
As soon as he was well enough, Christopher and I took full advantage of all the other excellent amenities at the resort. The pool was a big hit with all my children, as was the children's playroom with the younger two. With the advice and encouragement of the staff at the resort we ventured out using public transport to see the wider area, visiting the lake at Zell am See and the pretty shopping area.
We genuinely had a wonderful holiday and would very much like to thank the Alpine Centre and its hard-working staff for making our holiday very special.
Mrs Tania Williams
I would like to thank everyone who helped to find and plan my holiday for 8th July to Sierra Marina this morning. Excellent customer service and well done to all involved.
Many thanks from a very satisfied customer.
Dear Member Services
Can I just pass on my thanks for a wonderful week on the Yacht Club trial week 12-19 May 2007? Please pass on to your Yacht Club colleagues.
My best friend Berni and I were celebrating 30 years of friendship since joining the RAF together. She has also had a dreadful two years recently following her husband becoming seriously ill, and was seriously stressed out.
From the moment we stepped on board, and Leor and Ellen made us welcome, Berni just had the biggest grin I've ever seen her have. It lasted the whole week until we sadly and reluctantly disembarked.
We both totally relaxed and chilled over the course of the next week.
I must confess that I had read the publicity blurb on the Yacht Club website with a little scepticism before we arrived, thinking no holiday can be that good!! BOY, WAS I WRONG!
All week Skipper Leor took us to marvellously secluded coves. We swam, snorkelled, kayaked, and tried to water-ski with various levels of success!!
Ellen fed and watered us all with cheerful good humour and Berni said it was the best vegetarian food she has ever been served, for variety and taste!
To paraphrase a TV advert in the UK, CLUB LA COSTA YACHT CLUB- "IT DOES WHAT IT SAYS ON THE TIN!"
Michael and Alison Smedley 4th June 2007
Alison and I joined Vacation Club in June 2002 and have since then taken holidays in 16 different resorts, visiting a number of them more than once. We were therefore hugely interested to read of the purchase of the catamarans and the birth of the Club La Costa Yacht Club.
We had a taste of what was to come back in January while staying in the San Diego Suites in Spain. The first of the boats, Romy, was berthed in Puerto Banus stopping on its way to Mallorca and featuring as the
-Guest of honour- at the official launch of the new club. We quickly found its mooring and were welcomed on board by Yacht Club Commodore Leor Revivo. We were taken to see the cabins down below and were impressed with their size and en-suite facilities. On board, preparations were well advanced for the naming ceremony the next day when the press [including the Spanish equivalent of Hello magazine] would be there to report on the launch of this exciting new venture.
On arrival back home, we quickly booked a cabin on one of the boats to go on a voyage at the end of May. The Yacht Club this year is sailing from Palma de Mallorca. This is an ideal place for such a venture with easy access from all British airports. The boat is berthed just a ten-minute journey from the airport. What could be better?
We were met at the airport by a member of the CLC staff in a minibus, as are all Yacht Club guests. One couple had been staying at the resort of Cala Pi Nou the week before and were collected from there, again without charge. The rules for
behaviour' are simple, but logical. The first is that you take soft cases so that they can be stowed away in the limited space of the cabin. The second is about footwear: to protect the quality of the decks, you are asked to remove shoes, meaning that we all spent most of the week in bare feet. This did our feet a lot of good! Our shoes were ceremonially placed in a basket as we boarded, and handed to us whenever we went ashore on the dinghy.
We were introduced to the other three couples who would be with us on board the
Club's second yacht, Nicodemus, and at about 6.00pm, the first of the
week's cocktails arrived, together with a variety of cheeses and wafers. What we
didn't know was that the regularity, quality and quantity of the food and drink would be one of the many highlights of the week. Our boat was skippered by Gal, assisted by his
'other half' Meshi. They are both Israeli and have until recently spent many years honing their skills in the West Indies: they were superb in every way. Meshi, before she trained in yachting, was a professional cook. The kitchen space she had in which to operate was limited but the results would easily match those of a four star hotel. Salads were produced in a way that would be worthy of any TV chef and the variety of meat and fish was outstanding. Some of the cooking even took place on a barbecue mounted on the stern of the vessel.
Just to whet your appetite, I can say that our menus contained Sea Bass, Steak, Salmon Moroccan-style, Pork tenderloin in a pepper cream sauce and the best Paella I have ever tasted. The variety of cocktails was prolific. Of course, the menu reflected the personal preferences of each guest as we were all asked to fill out a food and drink preference form prior to arrival. That way, the crew made sure that we got what we all liked best. The
'all-inclusive' fee we paid covered all of this wonderful food AND unrestricted access to the well-stocked drinks cupboard. With such attention to detail, no one was disappointed. What more could you want?
The routes we took during the week were to a certain extent determined by the wind and weather. On the first morning, after a healthy breakfast, we set sail for the island of Cabrera which is a nature reserve roughly 55km south of Palma. This journey took just over three hours. We set sail in perfect weather with three of the women lying on sun mattresses attached to the cabin roof and two of the men [including me] perched towards the front of the boat. As we moved out of the shelter of the mainland, the wind picked up and the sea became more challenging. As we sailed into the wind, the spray was regularly propelled over those up at the front! The less adventurous ones amongst us were ushered back into the shelter of the open cabin area at the back of the boat to complete the journey in more comfort. Cabrera is beautiful and there are many interesting flora and rock formations. We enjoyed a walk and tour by the local guide, who spoke good English.
Each day Gal decided what sailing we could do after consulting the weather reports and local advice. After checking that we were all happy with the plans, he set off. He prefers to use the sails at every opportunity rather than the engine, to help us experience the
'real' way to sail. Those of us who wished to were allowed to take charge of the wheel, under careful supervision of course. Most chose to merely relax. Each day was different but we always ended up mooring for the night in a quiet bay ready to explore or just relax. One bay that we all particularly liked was so enchanting that we opted to stay for two nights. Nothing is fixed - it is always negotiable and it is clear that the
guest's choice is what matters most.
At all the places we moored we were able to use the equipment on the yacht. These included a simple single-handed dinghy, a kayak, snorkels and masks, water skis, and even a thing called a sea-biscuit [on which you sat while being towed at high speed by the inflatable boat]. If you have a qualification in scuba diving, you are allowed to dive. There were rods for fishing. Although we only caught one fish that was big enough to eat, it was delicious.
When we started sailing back towards Mallorca we were travelling with the wind, reaching speeds of about 11 knots. This, said Gal, was fast for a boat of this size but nobody got wet and it felt less
'scary' than before, or maybe we had just discovered our sea legs!
The rest of the week was spent exploring the West side of the island, enjoying the sailing and looking for suitable coves in which to moor and enjoy the facilities. On Tuesday, we ate our on-shore meal in Andraxt, a small fishing village with nearly as many restaurants as inhabitants. As if to emphasise the lengths Gal and Meshi went to, to satisfy
everyone's personal wishes, one of the group was taken ashore on the Wednesday evening to watch Liverpool fail to win the Champions League.
All good things of course must come to an end and we were all sad to arrive back in the marina in Palma on the Friday night. Here we enjoyed a meal in the town to allow Meshi a deserved night away from the cooking! The next morning bags were packed and four happy couples went their separate ways back to dry land and normality, whatever that is.
While on board, Gal had explained to us how the future of the Yacht Club will work, with new routes planned, including some planned sailing in warmer climes this winter. New boats are apparently already on order to accommodate the rapidly increasing membership. After this
'taster' trip, I'm sure a lot of the customers will be back on a regular basis. We certainly shall.
Michael and Alison Smedley 4th June 2007