Privacy and Data Processing
The trademarks "Club La Costa" and "CLC" are registered and used in different countries and, to avoid lengthy wording, we use the abbreviation CLC as a generic term and as such it can refer to the CLC or Club La Costa trademark and/or respective trading entity depending on the context and particular jurisdiction. CLC acknowledges the importance of privacy of personal data collected about the users of this Website ("You" and "Your"). Examples of such personal information ("Data") include name, address, telephone number, employment status, credit card type and other financial information.
Purpose: Our purpose in collecting and using Data is to balance our legitimate business interests with Your reasonable expectations of privacy. Your Data enables CLC and affiliated companies to advertise efficiently, using communication methods more likely to reach those who will be interested in the products and/or services offered.
Data Collected: Your Data enables CLC to request customer feedback, develop and tailor products and services to better meet Your needs and preferences, and to offer You products from CLC and other sources that may be of interest.
CLC will: Include Data about You gathered from other sources we believe to be reliable to identify You more thoroughly; contact You to inquire about Your experience as a member and/or determine the improvements needed to attract additional business from You; create, use and aggregate Data.
You consent to being contacted by phone or letter by CLC and its agents, associates and affiliated companies regarding its products or services until such time as You may opt out as described below.
CLC collects: Data only in a manner deemed reasonably necessary to serve our legitimate business purposes and comply with our legal obligations. We make commercially reasonable efforts to make our collection of such Data consistent with all applicable laws and regulations. We take all commercially reasonable efforts to create and maintain "fire walls" and other appropriate safeguards to ensure that to the extent CLC controls the Data, the Data is used only as authorised by CLC and consistent with this Policy, and that the Data is not improperly altered or destroyed. Our privacy protection practices help us to maintain accurate, timely, complete and relevant Data for our business purposes.
CLC will not: Act as a consumer-reporting agency, or furnish Data about Your creditworthiness, credit standing, credit capacity, character, general reputation, personal characteristics or mode of living to any consumer-reporting agency.
Our Products and services: CLC has been in business since 1984 and during that time has developed a number of divisions and our aim is to give You the opportunity to see for Yourself what we can offer. From time to time we will want to share our experiences and promotions with You and may wish to invite You to stay with us or to visit one of our presentations and exhibitions.
CLC and its associated companies offer a wide range of services and products so that our customers can enjoy great holiday experiences in many different destinations and in many different ways. Whether it is buying a residence abroad, sailing holidays, using our Travel Club, holiday ownership, points, renting holiday accommodation or simply enjoying our great hospitality and management services, CLC's portfolio is extensive and has been put together with many years of experience in understanding how our clients want to holiday.
Transactions: When You contact CLC, we may require certain information such as name, address and telephone number to respond to the inquiry. A credit card number may be necessary to complete certain transactions. Data collected as part of the transaction process is used as this Policy describes.
Opt-Out: On occasion, we are made aware of companies and organisations that produce a product or service that we believe may be of interest to You. We see this as a useful means of helping You to find products or services that may be of value to you. We offer You the opportunity to "opt-out" of having Data shared with parties outside of CLC affiliated companies. In addition, we provide You the opportunity to request to be removed from one or more of our mailing lists. If You wish to do so, please write to CLC at Ctra. de Cadiz km 206, 29649 Mijas Costa, Málaga. Spain or email firstname.lastname@example.org.
Sensitive Data: If You provide CLC with Data, which we recognise as particularly "sensitive," we will exercise commercially reasonable efforts to protect that Data with extra care. To the extent we collect Data about children, we will collect such Data from parents or, in the limited instances where children themselves provide such Data, we will take all commercially reasonable efforts to ensure that parents are aware of and authorise such collection.
Email and Mobile phone: Unless You have asked not to be put on our mailing lists, we may contact You via e-mail and mobile phone from time to time (and this includes our agents and associates). You will always be provided with a way to opt-out of future e-mailings. Our site sometimes includes special sweepstakes or promotions, and we may allow electronic entry to qualified persons. If that happens, we will use the Data You submit for the purpose of conducting the promotion (e.g. to contact You if You are a winner).
Compliance with Law: We may be obligated to disclose Data about You to a law enforcement agency or by a court order or under the discovery process in litigation.
Comments: We are receptive to any questions about privacy. We regard our relationships with You as highly valuable and any questions or comments that relate to privacy or related matters may be directed to email@example.com