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Marina del Rey

Dear Member Services,

Just a note to say we had another really enjoyable holiday at Marina del Rey.  The room allocated met all our requirements and a special thanks to Galen in reservations for this.  On our return we immediately re-booked for 30th September 2012 and can't wait to go back.

The usual high standard of the gardens and cleanliness of the whole site is to CLC's credit.  This is our third visit for New Year and the weather this year was fantastic and an added bonus.  For a change this year, we spent three days in Malaga prior to arriving at CLC and had a lovely time.  The atmosphere was excellent and we will stay two days again prior to our visit in September.

Please can we have more accommodation like this in other areas of Spain and Greece.

Kind regards,

Lesley Wilson (Mrs)

We have spent the Christmas week, from 24th to 31st December, at the Oliva Beach resort in Valencia. The resort is fantastic, the staff wonderful and the facilities are first class, very clean and well looked after. We have enjoyed the resort and the neighbouring area. The urbanisation Oliva Golf offers many activities and the weather was great. Thank you for this wonderful resort.

López family

Este año hemos pasado la semana de Navidades en el Oliva beach Club en Valencia del 24 al 31 de diciembre, el complejo es genial, las personal que te atienden maravillosas, todo cuidado, todo en orden, limpísimo y unas instalaciones de primera, hemos disfrutado del complejo y de todos los alrededores, la urbanización Oliva Golf ofrece multitud de actividades y el clima es estupendo, gracias por ofrecernos un nuevo complejo maravilloso.

Familia López

Dear Staff,

My wife and I brought our children and grandchildren to Hustyns for a week's holiday in the first week of October.

It was an experience far beyond what we had expected. Lodges were spacious, comfortable and had all the day-to-day equipment we needed. (Thank you for the high chairs and baby gates as well.)

The entertainment facilities were wonderful, the swimming pool and the crazy golf were the grandchildren's favourites. I loved the grounds; not only were they beautiful and well-maintained, but there was such an atmosphere of peace and quiet. I enjoyed biking in Hustyns Wood too.

What particularly added to our enjoyment was the friendliness and helpfulness of all the staff, from the lovely ladies who cleaned to the reception staff and even the gardeners, who told me the names of all the amazing plants I didn't know.

When it was time to go home, everyone was very sad and several of the grandchildren were really upset and didn't want to leave. So thank you so much for helping us to have such an enjoyable holiday. We have some wonderful memories, which will last (so far as our grandchildren are concerned) for many years to come.

Yours sincerely,

Colin & Pauline Beckwith

Apollonium Spa & Beach Resort

Hello,

We had a very lovely holiday; all our fears suddenly disappeared. We were given a warm welcome, first at the airport and afterwards at the resort where we arrived a little late at 9.45pm.

A table at the restaurant was booked for us by the Reception who kept our luggage meanwhile. After dinner, we were taken with our baggage to our apartment. We enjoyed the different restaurants on site where the waiters were very thoughtful and smiley - maybe because they enjoyed showing us they had learned some of our language.

We also appreciated the spa and the shows and we livened things up by dancing almost every night and by taking English guests onto the dance floor (It is the only resort we have visited, except Bahia Blanca in Gran Canaria, where the music and ambiance were good – not retro fashion but well of the moment and swinging, which makes all your muscles perform). Bravo to the DJ.

The quality of the tomatoes and fruit in the onsite shop was far superior to what we bought in the local town. There was however no Raki – what a shame!

The Club La Costa representative was very open minded and cultured; thanks to him we learnt a lot about his country, thank you to Mutlu Aslan - or “Happy”.

The young lady who took us to the other Club La Costa resort in Turkey, the Kusadasi Golf & Spa Resort, was very kind and cheerful – we spent a very friendly day full of bursts of laughter.

The mini-bus to go to the town was very practical and the trips were pleasant. We went on cultural excursions where guides were able to provide all explanations needed (only in English but we nearly understood all).

The prices are moderate despite the monopoly situation, and we will certainly return, but in the same apartment please!

We think that the Kusadasi Golf & Spa Resort will be too big for our needs; Apollonium is more suitable for us.

It is a shame that I am not able to write my comments in English to invalidate the negative comments made by some other guests.

Again, thank you to the whole team.

Travel Booking

I would like to say how grateful I am to Samantha Gardener who today dealt with the booking of my travel arrangements for our holiday to Turkey next August.

She identified that our reserved accommodation did not match with available flights from Manchester Airport, suggested an alternative nearby airport (Liverpool) that we could fly from and checked with Reservations that that we could alter our accommodation reservation to the appropriate date. She then suggested options for overnight stays and holiday parking at Liverpool Airport.

In all of this she demonstrated considerable knowledge of the flight and holiday options, awareness of my family's requirements and overall courtesy and attention to detail.

She has greatly assisted the smooth booking of our holiday arrangements.

Regards,